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AGENDA
2nd September 2008
| 09:00 |
Registration and Solution Zone Open |
| 9:30 |
Opening Remarks
MA Yi Min, Chairman and CEO
China Telecom Hong Kong |
| 9:45 |
Keynote Speech
How ICT Enable Business Transformation?
- The strategic utilization of ICT
- ICT and business collaboration and transformation
- Competitiveness and reliability issues
- ICT investments
Professor XU Yan, Associate Professor, Department of Information and Systems Management
The Hong Kong University of Science and Technology |
| 10:30 |
Value Creation with 3Is ICT Strategy to Enable Your Business Success
Stephen HP CHAN, Assistant General Manager, Head of Enterprise Market, Asia Region
China Telecom (HK) International Ltd. |
| 11:15 |
Coffee Break |
| 11:45 |
Customer Case Studies 1
How Speed and Reliability Enable Microsoft to Provide "More" to Customers?
James STANBRIDGE, Senior Director
Microsoft
- Importance of Speed, Reliability to Microsoft
- Volume and Bandwidth Considerations
- Georgraphic Coverage Consideration
- How ICT make MS more competitive?
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| 12:10 |
Customer Case Studies 2
Facilitating Efficient Global Business Operations
FANG Weiqi, Deputy General Manager, Senior Systems Analyst, Information Technology Department
China Merchants Group Limited |
| 12:30 |
Festival Games |
| 12:50 |
Networking Festival Luncheon |
| 13:40 |
Lucky Draw |
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Exhibitors

China Telecom Call Center
The China Telecom Corporation, Guangdong Branch, is one of the provincial
enterprises that possess strong network and operational capabilities as well as decades
of management experience in phone number inquiries 114 and telecommunication one-stop
service hotline 10000. Since we started providing call center outsourcing services
in 1999, we have accumulated a wealth of experience in client service and operations
management, and have trained a large number of outstanding professional management
teams who provides professional call center application solutions for enterprises
through an advanced call center platform. With the provision of professional, complete,
wise and high speed services as our guiding principle, we set for ourselves the
criteria of professionalism, integrity, wisdom and speedy services. We constantly
strive to surpass ourselves and be creative, to become the best partner with our
clients for development, and to share the telecommunication resources with them, which
help them to concentrate on their core competence of development.

China Telecom's CT VIP NETCARE
Based on China Telecom's unified customer network monitoring management
platform, CT VIP NETCARE is a service where telecom network maintenance experts
exercise endto-end, real-time proactive monitoring, maintenance and management of
customer's WAN, on the strength of China Telecom's abundant experience in network
management. In the meantime, the customer can also choose to lease CPE equipment or
the maintenance & warranty service for the equipment they have bought themselves so
as to enjoy professional network management service in a real sense and elevate network
maintenance level and network performance across the board.


Fujitsu IP Call Partner is a unified communication platform for voice, data and video
communication functions. Using advanced IP technology, it is absolutely software based,
scalable and flexible. IP Call Partner supersedes traditional telephony system that it does
not require any hardware and station and trunk card in the system. It adopts scalable design
which accommodates as low as 50 extensions and even up to 800 extensions. In full compliance
with SIP 2.0, IP Call Partner can offer seamless migration to NGN. Any peripherals and
terminals in compliance with SIP 2.0 can be integrated to this solution with ease. IP Call
Partner can provide various kinds of service features including Call Center, Voice/Fax/Email
communications, Video call, Conferencing, Boss & Secretary, etc.

PePLink Balance 710 helps protect your business continuity by seamlessly connecting your
business to the Internet through multiple independent links, and intelligently managing the
links to provide automatic failover and enhanced performance.
Please go to http://www.peplink.com/products/balance-710/
for more information.

The SAP® ERP application is the software foundation that large enterprises and midsize
companies trust to provide the best business insight and enable operational excellence and
innovation. Leveraging this foundation, you can build the flexible business processes you
need today - and tomorrow. SAP ERP draws from more than 35 years of experience with more
than 43,000 customers worldwide. It delivers the powerful functionality, global orientation,
and flexible enhancement package options you need to gain a sustainable, competitive advantage
and position your organization for profitable growth. At the same time, it supports the types
of automated, end-to-end processes that are needed to transcend organizational barriers and
extend business processes to your partners, suppliers, and customers.
Please click here
to download the product information.
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